Friday, August 6, 2010
I am spending day taking Autodesk certification exams. These exams are different than the certifications I already have from Autodesk on the product/application side, which included AutoCAD, Revit and 3ds Max. These exams are for Pre and Post Sales and Technical Support of the Autodesk software. Its more involved than one may think. There is alot to knowing the product, but this gets into understanding the industry, how to best assist a client with a particular need and matching that with a software and/or feature within the software. On the Support side, this is solving problems, getting results, finding answers, and the best way to get it all done. So after 2 days and 4 exams later, I have learned a lot, and feel better prepared. And have the certifications to prove it.